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Return and Cancellation Policy.

Cancellation Policy 
  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession. 

  • If the cancelled part was special ordered from the manufacturer a return fee of 15% will apply because we cannot stop the part from coming. 

  • Under no circumstances can a coded item such as a key or lock cylinder be canceled once it is ordered. 

Return Policy 
  • For any returns you may email customer service at (mail to:

  • A copy of the invoice will need to be included with the return.

  • There is a 15% restocking fee charged against all returned parts.

  • Parts must be resealable and in the original packaging. 

  • We cannot take back used parts.

  • We cannot take back installed or tried parts.

  • Electrical parts are not returnable.

  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria. Return request need to be within 30 days of receipt. 


Terms and Conditions

Visit also our Terms and Conditions, for more information regarding our Return and Cancellation Policy.

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